Frequently Asked Questions (FAQs)

Volthero is a service that provides portable chargers in restaurants, bars, country clubs, salons, events or any venue so guests can charge their phones right at their tables. These chargers double as an advertisement platform, displaying customized ads that can promote your business or feature special deals.

We supply your venue with portable chargers. Guests can borrow a charger from your staff or a specific spot in your restaurant, use it at their table, and return it when they’re done.

Unlike typical charging solutions, Volthero allows guests to stay seated and charge their phones or even go around the venue with their phones while charging it. Additionally, our chargers serve as unique advertising platforms, offering a creative way to reach customers with tailored marketing messages right at their tables.

Our team will help you create and update ads on the chargers to match what you want to promote or sell.

We offer various plans suitable for different sizes of venues. You can view these plans on our website and choose one that best fits your needs.

We are here to help anytime, day or night, to solve any issues. We also regularly check the chargers to make sure they are working perfectly.

Volthero can make your guests happier by letting them charge their phones as they eat. Happy guests come back more often. Showing ads on our chargers can also make you extra money.

Starting is easy! Contact us through our website or give us a call, and we’ll take care of setting everything up for you.

Yes, our chargers are very safe. They meet all the necessary safety standards to ensure they can be used without any worries.

Prices to use Volthero power banks can be found on our website at voltheroo.com/plans/. As our way of saying thank you for choosing Volthero, we are excited to offer you an exclusive limited-time discount of 30% to 50% on your subscription fees for the first three months. This special offer is our opening gift to you. Please note that the discount applies to the initial three months of your subscription, and recurrent payments must be set up to avail of this offer.

We accept Visa, MasterCard, American Express, Discover, and debit cards. Gift cards are not accepted.

Cash payments are not accepted for purchasing subscription plans or renting Volthero power banks. Our payment process is fully automated to ensure efficiency and convenience. However, if you encounter any issues or have special requirements, please don’t hesitate to reach out to us. Our team is here to assist you and find a suitable solution for your needs.

Typically takes between 30 minutes to 1 hour so you can keep going. However, it’s important to note that every device is different, and actual charging times may vary based on various factors such as battery capacity, charging speed, and usage during charging.

If in case the power bank is lost, kindly inform the support desk immediately so we can replace it. You will be charged for the lost power bank against your account.

It supports all Apple iPhones® models released after the iPhone® 5 with lightning cable and most Android™ phones and devices that use micro-USB charging plugs or a USB Type-C cable.

Yes, but it charges significantly slower,charging time for a tablet may be longer than for a phone due to its larger battery capacity.

Yes, you can connect multiple devices at a time and charge them together. However, charging multiple devices simultaneously may decrease charging speed in some cases.

Yes, you can charge and use your phone at the same time. If you’re doing so, please keep in mind that it will take longer to fully charge your phone.

Our powerbanks have a capacity 10000 mAh.

Volthero prioritizes safety and security in the design of its power banks. Our power banks are equipped with only charging ports, and there are no data lines in the cables to prevent any potential misuse and safeguard your personal and valuable data. Additionally, Volthero power banks are certified by reputable certification authorities such as CE, FCC, & ROHS for safety and quality.

If you have any other questions or inquiries, please don’t hesitate to reach out to us. You can send us an email at info@voltheroo.com, and our team will be happy to assist you.

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