Privacy policy

Volthero LLC ("Volthero", "we", "us") is committed to protecting and respecting your privacy rights. This Privacy Policy applies to www.voltheroo.com and covers: what personal data we collect, how we use it, disclosures to third parties, the legal bases for processing your data, and how you can access, review, or withdraw your information. By using the Website, you agree to this Privacy Policy.

1. Important Information and Who We Are

Volthero LLC is the data controller of your data. Contact for privacy concerns: info@volthero.com.

Full contact: Email info.volthero@gmail.com, Phone +1 (607) 301-3167.

2. Method of Collection of Personal Information

We collect data when you visit or register on our platforms, use online forms, respond to surveys, or correspond with us by email or phone. This includes device and location information (if permitted), and data shared by third-party partners.

3. Details of Personal Data Collected

Name, phone number, email, credit/debit card details, login and account info, location data (where and when a power bank was hired and returned), technical and device information, communication preferences, and other data you submit to us.

4. How We Use the Personal Data

To improve our sites, provide a user-friendly experience, send service emails, build preference profiles, and maintain and improve our services including advertising and marketing.

5. Cookies

Our website uses cookies to facilitate navigation, maintain service quality, provide security, and remember you on return visits. You can disable cookies in your browser, though some features may not work properly.

6. Links to Third Party Services

We are not responsible for third-party websites linked from our Platforms. Review their own privacy policies before providing information.

7. Information Disclosure and Sharing

We may disclose data when required by law, with group companies and affiliates, with service providers who keep it confidential, or for market research and product improvement.

8. Information Transfer

We may transfer data to third parties as needed for contract performance, or in connection with a merger, acquisition, or sale of assets.

9. Change and Withdrawal of Information

You can request corrections or deletion of your information by contacting us. We may retain some data after account termination for legal and regulatory compliance.

10. Information Security

We use encryption and physical security measures to protect your data, though no system is 100% secure.

11. Changes to the Privacy Policy

We may update this policy periodically; changes are effective upon posting. We encourage you to review this page regularly.

12. Termination

Non-compliance with this policy may result in immediate termination of your access rights.